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Private Direction for Results Presentations

The results are published. The conversation is live.

A full-year or interim results presentation is more than an explanation of the figures. The numbers have been prepared. The commentary has been agreed. The company knows what it needs to communicate. Then the CEO and CFO must deliver it. Sometimes the results are strong. Sometimes they are disappointing. Often the story is more complicated than either.

The people presenting them must explain what has happened, demonstrate their understanding of the business and respond to questions that may be difficult to answer. And the way they do that matters.

Logeion directs the performance itself.

Private Direction brings the professional practice of theatre direction to senior leaders preparing for consequential live moments. I work with the person delivering the results, observing what is happening, identifying what the performance needs and rehearsing the adjustments. Not to make difficult results appear better than they are.

To help the people responsible communicate with the clarity, authority and responsiveness the occasion requires.

Discuss an upcoming results presentation

The same figures can be delivered in very different ways.

Two people can deliver precisely the same information and leave an audience with very different impressions. One speaks with clarity. The other seems uncomfortable. One acknowledges a difficult result without becoming defensive. The other spends so long explaining it that the explanation begins to undermine their authority.

One allows an important number to register. The other rushes past it. The difference is not necessarily the information. It is what happens in the performance. The rhythm. The emphasis. The physical behaviour. The relationship with the audience. Sometimes an executive is so concerned with demonstrating confidence that they begin to sound as though they are trying to convince themselves.

Sometimes someone with an extraordinary command of the figures struggles to communicate their significance. These are the things a director watches. And they cannot always be identified by reading the presentation.

The CEO and CFO have different work to do.

A results presentation often asks two people to communicate different aspects of the same story. The CEO may need to establish the wider context, explain strategic decisions and demonstrate an understanding of the business beyond the immediate reporting period. The CFO may need to guide the audience through the financial detail, explain movements in performance and address questions about the assumptions behind the figures.

Both need to be convincing. But they should not necessarily sound alike. One may need greater warmth. Another may need more space to explain something difficult. One may be naturally compelling but lose precision under pressure. Another may have extraordinary command of the detail but struggle to bring the audience with them.

I work with each individual to discover what makes their particular contribution effective. Where appropriate, we also rehearse the relationship between the speakers. The handovers. The way one person supports another. The moment when an answer needs to move from strategy to financial detail. And whether the audience sees two separate presentations or a leadership team working together.

What happens when the script ends?

The prepared material is only part of a results presentation. Questions reveal something different. An analyst challenges the assumptions behind the outlook. An investor asks why margins have deteriorated. A previously reassuring answer is met with an uncomfortable follow-up. The executive knows the business. They may even have anticipated the question.

But the response can still become defensive. Sometimes it begins before the question has finished. Sometimes the speaker rushes to fill a silence. Sometimes they overexplain, repeating information without addressing what has actually been asked. We rehearse those moments. Not simply the answers, which remain the responsibility of the company and its advisers, but the behaviour surrounding them.

How the question is received. What happens before the response. Whether the speaker is listening or preparing to defend themselves. How they hold the room when the answer is difficult. Sometimes the most important part of an answer happens before the first word. The objective is not to make every answer sound rehearsed.

It is to make the person more capable of responding when the conversation becomes unpredictable.

Rehearsal is where we find what works.

Private Direction is practical. We begin with the presentation, the audience and the circumstances in which it will be delivered. You perform the material as you currently would. I watch. We identify what is working, where something is being lost and what might improve it. Then we try something. A different intention.

A change of pace. A pause. Less emphasis. More directness. A different way of receiving a question. We see what happens. If it works, we develop it. If it doesn't, we find another approach. The most effective work generally happens over several sessions. This gives the individual time to practise, absorb the direction and return. I can then see what has changed and whether an adjustment has become available naturally.

As the event approaches, we introduce greater pressure and rehearse the moments most likely to require attention. Good rehearsal should make you freer, not more constrained.

Preparing for rehearsal

For CEOs and CFOs preparing full-year or interim results presentations, earnings calls and investor Q&A. Rehearsal covers the explanation of the figures, the relationship between speakers and responses to analyst questions. Bring the current presentation and commentary, anticipated questions and the planned format of the call or event. Identify the passages or exchanges that need attention. The company and its advisers remain responsible for financial content and disclosure; Logeion directs the delivery and rehearsal.

Frequently asked questions

Can you prepare both the CEO and CFO?

Yes. Direction can take place individually and, where appropriate, together. We can work on each person's contribution, the relationship between speakers and the way they handle questions.

How far in advance should we begin?

Where possible, I recommend several rehearsals over the weeks leading up to the presentation. This allows time for changes to develop and for me to assess what has improved between sessions. Shorter engagements may also be possible.

Can you help with difficult results?

Yes. The objective is not to disguise disappointing information or change the company's financial message. The work focuses on communicating accurately, clearly and with behaviour appropriate to the circumstances.

Can we rehearse analyst questions?

Yes. I can work with questions identified by Investor Relations and the company's advisers, introducing further challenge where appropriate. My focus is on how the individual listens, responds and communicates, rather than determining the company's financial answers.

The figures deserve careful preparation. So do the people presenting them.

A results presentation is an important moment in the relationship between a company's leadership and the investment community. The information must be accurate. The explanation must be clear. And the people delivering it need to be prepared for the questions and scrutiny that may follow. Private Direction works on that final responsibility.

If you have a full-year or interim results presentation approaching, I would welcome a conversation about how I might contribute to its preparation.

Discuss an upcoming results presentation

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